KPMG
While consulting for KPMG, I worked on AI-driven product design tools—including chatbots and HR systems—and developed a foundational strategy for the Design System Blueprint to drive innovation and consistency across platforms.
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Client:KPMG
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Role:Product Design Lead
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Project:Employee Internal Tools
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Industry:Technology
Project Overview:
AI-Informed Employee Internal Tools
As a 'Big Four' consultancy, KPMG helps clients leverage technology to tackle complex business challenges and drive innovation. During my time at KPMG, I provided services across several key areas, utilizing my expertise in Product Design in areas such as AI chatbots, design systems, platform design, HR tools, and solutions for the government and healthcare sectors.
Key Contributions
Initially hired to design the foundational Design System, I ensured cohesive design across platforms and conducted feature audits to align elements, prioritizing accessibility and brand consistency.
My role demanded creative flexibility, allowing me to fluidly shift between tasks and projects. I contributed at every level, from conducting competitive analysis and creating wireframes to delivering pixel-perfect Figma files and developing fully-functional, complex prototypes.
I employed diverse strategies to foster innovative thinking across all my projects, which included an AI-powered chatbot, HR capacity planning tools, AI-assisted employee reimbursement tools, and many others.
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Company:KPMG
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Role:Product Design Lead
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Project:Employee Internal Tools
Due to strict NDA agreements, I can’t display specific designs from my time at KPMG on this overview, but I'd be happy to discuss my contributions with you. Reach out to schedule a conversation to learn more.
Innovation in the Ecosystem
In my role at KPMG, I applied a broad set of soft skills, including collaboration, design team leadership, stakeholder relationship management, and patience and professionalism. Additionally, I drew on my deep experience as a UX Designer in areas such as:
- Created detailed functional prototypes
- Competitive industry analysis
- Cross-departmental collaboration
- Future-state design strategy
- Re-imagined customer navigation